Please confirm you are using a device running iOS 8 or later or Android 5 or later. Pokémon Duel may not run properly on non-recommended operating systems. Additionally, the application may not run properly, even with a recommended operating system, if your device is not compatible.
Please be aware that we cannot guarantee performance on all devices. Make sure you have enough free space on your device for both the application and the save file.
You could also be experiencing a memory issue. Please make sure all other applications currently running are closed before attempting to start or restart Pokémon Duel. If the application still does not start, please try restarting your device.
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