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  1. Pokémon Support
  2. Pokémon Shuffle Mobile
  3. FAQs

FAQs

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  • Can I share game progress between two devices?
  • How can I check my in-app purchase history?
  • About Pokémon Shuffle Mobile in-game purchases (Jewels)
  • Does uninstalling the game erase my game save data?
  • Can I use codes intended for the Nintendo 3DS / 2DS with Pokémon Shuffle Mobile?
  • What are Enhancements?
  • What are the maximum number of Jewels, Hearts, or Coins I may have in the game?
  • About Pokémon Shuffle Mobile Mission Cards
  • Pokémon Shuffle Mobile minimum specifications and requirements for iPhone, iPad, iPad Touch, and Android
  • Do gifts expire?
  • Where to download the game for Android or iPhone
  • How do I use the Mega Speedup?
  • Does Pokémon Shuffle Mobile share the same events and tournaments as Pokémon Shuffle for the 3DS?
  • I missed a Special Stage, will it be offered again?
  • Are there any differences between Pokémon Shuffle Mobile and Pokémon Shuffle for the Nintendo 3DS family of systems?
  • About periodic server maintenance
  • How do I change notification settings?
  • Are Competitive Stage rankings for Pokemon Shuffle 3DS and Pokemon Shuffle Mobile (iOS/Android) calculated together?
  • I caught a new Pokémon, but there was no change in the "Catch XX more kinds!" requirement to increase the Trainer rank
  • I purchased Jewels on my old smartphone, can I transfer them to my new smartphone?
  • Can I prevent my child from making purchases?
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